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Mubix Labs

Troubleshooting

Fixes for common errors and issues.

"Failed to load page: Navigation timeout"

  • Make sure your dev server is actually running before triggering the audit
  • Check that you're using http:// not https:// for local URLs
  • Some sites with heavy background network activity may need a longer timeout check our GitHub issues for workarounds

"Dashboard failed: SSL error"

Same as above your local dev server is running plain HTTP. Use http://localhost:PORT.

Performance audit is very slow

The first audit after starting VS Code is slower because the headless browser needs to start. Subsequent audits on the same VS Code session will be noticeably faster. Expected time: 10–25 seconds.

"Invalid or expired license key"

  • Make sure you copied the full key from your purchase email
  • Keys are tied to the email you purchased with contact support@mubixlabs.studio if you believe this is an error

Image optimization fails

  • Confirm the file is a supported format: JPG, JPEG, or PNG
  • Very large images (over 50MB) may time out try splitting them first

Still stuck?